Welcome to our payment section, this facility allows you to send money to us securely, whether it’s to apply for a property, send us client fees, pay your rent or deposit, or anything else.
Simply click the button on the right and this will take you to our payment facility, provided by ‘Wonderful’.
We no longer accept payment via credit or debit card, however you can make payment via open banking which is quick, secure and convenient.
In a world where online financial predators seem more and more common, we understand if you have reservations about entering your card information online. But fear not! No personal information or bank details are stored and all transactions are both encrypted and securely transmitted.
What is your refund policy?
Any Refunds for this payment are to be requested from Hellier Ridley Ltd directly. If a refund is due we will only refund once cleared funds have been received and once it had been agreed by Hellier Ridley Ltd that a refund is due to you. A refund is not due to you if you have paid an application fee for a property to let and you decide you no longer wish to rent the property or you fail the necessary credit and reference checks. Please note that all transactions take approximately 3-5 working days to clear our account and until all funds are cleared no refunds can be made.
Can I have a receipt?
Yes. You will receive a confirmation of your payment on your screen after you make the payment, you will also receive an email confirming the payment has been successful.
Want to know more?
To learn more about the payments system we are using please visit their website https://wonderful.co.uk/